All Mandrill users, including those on our free plan, can access our API Docs and search the Knowledge Base 24/7.
Mandrill users who have added funds can submit a support request in their Mandrill accounts using the Support button. We currently provide support via email and we're available Monday through Friday between 8am and 6pm Eastern. We also have after-hours and weekend monitoring for urgent issues.
Log in to your Mandrill account to view available support options.