Add an Email to the Rejection Denylist
The denylist can also be known as a blacklist.
To add emails to the Rejection Denylist, follow these steps.
- Go to the Rejection Blacklist page in your Transactional Email account.
Click the Add to Blacklist button.
Select Manually Add Addresses to add one email address per line in the provided text field, or choose Import Addresses From File to add multiple addresses at once by uploading a file (you must choose a plain text file with one email address per line).
Add a reason for the rejection in the field under the Note heading.
If you need to add the emails to a subaccount's Rejection Denylist, choose the subaccount ID from the Add To This Subaccount's Blacklist drop-down menu.
- Click Add to Blacklist.
Emails can also be added to a main account or subaccount's Rejection Denylist via the Transactional API.
Remove a Custom Entry from the Rejection Denylist
Custom rejections never expire and adding and removing custom rejections won't affect your account's reputation. To remove an email from the Rejection Denylist, click the remove link next to the entry in the list.
Emails can also be removed from the Rejection Denylist via the Transactional API. Emails added to the Rejection Denylist automatically as the result of a bounce, unsubscribe, or spam complaint can be removed one at a time for a small reputation hit. Read more about rejected emails.