Mandrill employs a growing crew of support agents, who all work from our Atlanta office answering emails to get your questions answered as quickly as possible. Our support team tracks the number of technical support tickets and the time it takes to solve issues, and we manage agent resources to help our users as efficiently as possible.
All Mandrill users have the option to send an email for technical support in their Mandrill accounts using the Support button in the site footer.
All Mandrill users have access to our comprehensive Knowledge Base and API documentation.
Our support team is available Monday through Friday between 9am and 5pm Eastern.