All Mailchimp Transactional users can submit a support request in their Mailchimp Transactional accounts using the Support button. We currently provide support via email and we're available Monday through Friday between 9am and 5pm Eastern. Our API Docs and Knowledge Base are also available 24/7.
Log in to your Mailchimp Transactional account to view available support options.
Promoted articles
- Getting Started Guide
- Support Options
- What is Transactional Email?
- What is the rules engine?
- API Wrappers
- About Relay Access Denied Errors
- How to Use SMTP Headers to Customize Your Messages
- Where do I find my SMTP credentials?
- SMTP Troubleshooting Tips
- Should I use a dedicated IP?
- About Domain Verification
- How do I get rid of the 'on behalf of' message that shows for some recipients?
- Using Handlebars for Dynamic Content
- Getting Started with Templates
- Inbound Email Processing Overview
- About Subaccounts
- Webhook Format
- Introduction to Webhooks
- What types of email can I send with Transactional Email?